Videoconferencing has been shown by almost 10,000 studies to be effective for telemental health. Our Audio & Video in TelePractice class will explain which technologies to use - and how.
Glossary
Compiled by Marlene M. Maheu, Ph.D. and Ace Allen, M.D.
| ADSL |
Asymmetrical Digital Subscriber Line.?Refers to a pair of modems connected by a copper line that yields asymmetrical transmission of data. |
| Amplifier |
Electronic devices that strengthen a signal as it passes along a communications channel |
| Analog Signal |
A wave shaped electrical symbol, which continuously changes with respect to size and shape depending on the information source. Differences in volume, voice and pitch are a result of signal variations. |
| ANSI |
American National Standards Institute |
| Architecture |
The selection, design, and interconnection of the hardware of a computer system. |
| Archiving |
A method of transferring information created during operations into a more permanent form. Systems vary from manual backups, through periodic transfer to audio cassettes, to real-tune storage onto WORM (Write Once Read Many) disks. |
| ARPA |
Advanced Research Projects Agency.?Governed under the Department of Defense, this agency is involved with the use of telemedicine, its development, and continuing research. The ARPA is responsible for establishing the network, which later became known as the Internet. |
| ARPANET |
Advanced Research Projects Agency Network. |
| Asynchronous Communication |
Refers to systems of communication where there is a lapse in time from when a message is sent and when it is received |
| ATLS |
Advanced Trauma Life Support.?The basic skills for resuscitation employed by emergency care workers |
| ATM |
Asynchronous Transfer Mode.?A way of transmission where a start signal precedes individual characters and one or more stop signals follow it. Due to this start/stop system, delays may occur between characters. Also denotes the complete system of protocols and equipment associated with cell based communications network. These networks have the ability to transmit voice, data, and video traffic simultaneously using a statistical multiplexing scheme. This type of switching is expected to bridge the gap between packet and circuit switching. ATM uses packets referred to as cells that are designed to switch cells so rapidly that there is no perceptible delay. |
| Audio-teleconferencing |
Two way communications between multiple people at various locations. |
| Authentication |
A method of verifying the identity of the person sending or receiving information by use of passwords, keys and other automated identifiers |
| Automated Data Collection |
The direct transmission of physiological information from monitoring devices to either a bedside display system or a computer-based patient record. |
| B-CDMA |
Broadband Code Division Multiple Access.?A form of wireless technology where digital information is sent over communication networks |
| Backbone Network |
A high-speed, high capacity transmission facility created to interconnect lower speed distribution channels from smaller branches of the computer or telecommunication network. |
| Bandwidth |
Measures the ability of a communications channel to carry information. The capacity of information increases relative to a higher megahertz (cycles per second) in an analog transmission, and in megabits/second (Mbps) for digital transmission |
| Baud |
A unit of digital transmission that indicates the speed of information flow. The rate indicates the number of events able to be processed in one second and is expressed as bits per second (bps). The baud rate is the standard unit of measure for data transmission capability. Typical rates are 1200, 2400, 9600, and 14,400 baud. |
| BBS |
Bulletin Board Service.?A computer service that allows users in an isolated location to access a central host computer through a computer in order to read and send electronic messages. |
| Bit |
Binary digit. This is the smallest piece of digital information that a computer handles. This system limits this information to an 'on' or 'off', represented by a 0 or 1. All characters, numbers and symbols are translated into electronic strings of bits. |
| BOCs |
Bell Operating Companies.?Grouped under the seven Regional BOCs. |
| Bps |
Bits per second.?The number of binary digits transmitted per second. This transmission particularly applies to a modem. Common modems transmit at either 14.4 Kbps (14,400 bps) or 28.8 Kbps (28,000 bps), but newer modems are capable of 33.6 Kbps and 56Kbps, and in some cases, transmission speed may extend to 128 Kbps. |
| Brightness |
The perception of luminance by the human eye. Although many use luminance and brightness interchangeably, they are not exact synonyms. |
| Broadband |
A telecommunications medium composed of a bandwidth high enough to transmit high-quality voice transmissions and a wide band of frequency. Television, microwave, and satellite transmission are all example of this medium.?Browser.?Also known as a Web browser. Any program that permits access and searches on the World Wide Web. |
| Byte |
A string or cluster of eight bits to represent a character. |
| CAD |
Computer-aided Design. |
| CATV |
Cable Television.?A system of transmission that distributes broadcast television signals and other various services via a coaxial cable. |
| CCD |
Charge-coupled Device.?A light-sensitive device that converts light information into electronic information via sensor that collect light as a buildup of electrical charge. The signal that results from this conversion can be converted into computer code and then used to form an image. This device is commonly used in television cameras and image scanners. |
| CCITT |
Consultative Committee on International Telephone and Telegraph.?Currently, the International Telecommunications Union Consultative Committee for Telecommunications (ITU-T). An international agency responsible for developing standards for telecommunications, as well as FAX and video coder-decoder (CODEC) devices. |
| CD-ROM |
Compact Disk, Read Only Memory.?A device used for storing large amounts of information, the equivalent of about 220,000 pages of text. |
| CDC |
Center for Disease Control |
| CDS |
Clinical Decision Support.?Information regarding a patient, his or her health problems, and alternative tests/treatments used to aid a clinician in diagnosis and treatment. Also referred to as Clinical Decision Support Systems (CDSS). |
| CEN |
European Technical Committee for Normalization.?An international agency responsible for setting standards in health care informatics. |
| Channel |
A radio frequency assignment designed depending on the frequency band being used and the geographic location of the sending/receiving sites. |
| CHIN |
Community Health Information Network.?A popular system of communication created for common use by health professionals, patients and the community. This system fuses hospital information systems (HIS) with medical databases, community health information, and on-line computer services. |
| Circuit Switched Network |
Also may be called line switching and dial-up service, this network temporarily links multiple channels between multiple points that permits the user to exclusive use of an open channel to exchange information. |
| Clinical Information System |
Relating exclusively to the information regarding the care of a patient, rather than administrative data, this hospital-based information system is designed to collect and organize data. |
| Closed |
Refers to a type of mailing list that allows only members of that mailing list to send messages to it. Distinctive from 'open' or 'moderated'. |
| CME |
Continuing Medical Education. |
| CMHCs |
Community Mental Health Centers. |
| Co-processor |
A device within a computer to which specific processing operations are assigned, like mathematical computation or video display. This device accelerates processing speed significantly. |
| Coaxial Cable |
A single or dual transmission wire covered by an insulating layer, a shielding layer, and an outer jacket. Because it contains a high bandwidth, this cable may be a broadband carrier with the ability to transmit data, voice, and video. |
| CODEC |
Coder-Decoder.?A device that converts a digital signal to an analog signal at one end of transmission, and back again to a digital signal at the opposing end. |
| COM port |
Serial port for connecting a cable to an IBM PC-compatible computer, usually, but not exclusively for data communications. They are referred to by the operating system as COM1, COM2, COM3, etc. |
| Common Carrier |
A telecommunications company, charging published and nondiscriminatory rates and regulated by the government, which offers communications relay services to the general public by means of shared circuits. |
| Communication Multiplexer |
An instrument that permits data from multiple, lower speed communication lines to share a single higher speed communication path. |
| Compatibility |
Refers to the ability of two pieces of hardware (a personal computer and a printer, for example) to work together. Standards, published specifications of procedures, equipment interfaces, and data formats are essential to decreasing and possibly eventually extinguishing incompatibility. |
| Compressed Video |
Video images that have been processed to reduce the amount of bandwidth adequate for capturing the necessary information so that the information can be sent over a telephone network. |
| Compression Ratio |
The ration of the number of bits in an original image to the number in a compressed version of that image. For example, a compression ratio of 3:1 would signify a compressed image with a third of the number of bits of the original image. |
| Computed Radiography (CR) |
A system of creating digital radiographic images that utilizes a storage phosphor plate (instead of film) in a cassette. Once the plate is exposed, a laser beam scans it to produce the digital data which are then translated to an image. |
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What others are saying ...
"Dr. Maheu is psychology's telehealth visionary, leading our colleagues through professional training in ethics and innovative technologies since the mid-90's. Telepsychology is the 21st century and our practitioners in particular must become knowledgeable."
Pat DeLeon, Ph.D., MPH, JD, Former President, American Psychological Association
"Dr. Maheu is a leading national expert on the application of psychology in tele-health, online services and use of new technologies to support and expand your practice.
Marlene does terrific workshops--don't miss them if you have a chance to see her in action. You will learn practical steps to expand your practice and improve your services using the latest technologies. I highly recommend Dr. Maheu."
James Bray, Ph.D., Past President, American Psychological Association, Associate Professor at Baylor College of Medicine
"Marlene has worked at the forefront of telehealth for many years and has substantial expertise in the area. I strongly recommend her as a speaker and consultant in this arena."
Gerald Koocher, Ph.D., Past President, American Psychological Association, Associate Provost at Simmons College
"Dr. Maheu is a outstanding leader, educator, and creative force in the field of telehealth. She has been a long-term advocate for the use of empirically-based practices in telepsychology and has provided solid guidance to practitioners in the ethics and conduct of telehealth services."
Robert L. Glueckauf, Ph.D., College of Medicine, Florida State University

"Marlene Maheu is a trailblazer in the field of telehealth. She was one of the first psychologists to even consider the concept of providing electronic services to patients and has been a leader in that field. Marlene is also a mover and a shaker and seems to be able to make nearly anything happen."
Larry Rosen, Ph.D., Professor, CSU Dominguez Hills
Marlene has established herself as a pioneer, expert, and forceful advocate for the telehealth. I've taken her courses and periodically consult with her. I count on her for thoughtful and ethical guidance in this complex field.
Larry Brooks, Ph.D., Clinical Psychologist, Private Practice - Psychotherapy & Supervision
"Marlene is an intelligent, thoughtful, and diligent clinical psychologist. I've known her for years and her work in ethics and telehealth have been of the highest caliber."
Reid Hester, Ph.D., Partner, Behavior Therapy Associates, LLP
Dr. Maheu was writing and presenting on telehealth and psychology of the Internet when the rest of us didn't even know how to spell it, much less know what it means or how to practice it. She is a true visionary and a pioneer in the important area of tele-mental-health."
Ofer Zur, Ph.D., Zur Institute
“Dr. Maheu is one of the most knowledgeable people in the country in the area of psychology and technology. She has a rich perspective on the benefits and challenges in this field and has been extremely generous in sharing her resources and expertise.”
Judith Blanton, Ph.D., Blanton Consulting
"...we received an overwhelming positive response from those who attended her session. Dr. Maheu's presentation provided new ideas for clinicians to integrate into their area of practice."
Patricia Costales, LCSW, Executive Director, Guidance Center, Long Beach
"Marlene is a true innovator in bringing technology to the mental health field. Her books are a must and I recommend them to my students."
Dale Masi, Ph.D., President/CEO, Masi Research Consultants Inc.
“Marlene is a visionary in the world of mental health and telemedicine. Her insight into these emerging fields are shaping the way care is being delivered now, and will shape how care will be delivered in the future. She has been a great asset to us in out efforts to develop innovative new delivery models.”
John Brownlee, President/CEO, Quinnian Health, Inc.
“Dr. Maheu did a superb job of teaching many of the key concepts in tele-mental health to therapists in our organization."
Eric Kuelker, Ph.D., Past President, Mental Health Pros
"Marlene is a pioneer, leader and strong advocate for ethical telemental health practices. Her presentations, workshops, articles and books provide valuable, thoughtful and informative ideas about how to deal with the many complex issues presented by rapidly evolving technologies."
Kenneth Drude, Ph.D.
"Marlene M. was always working at the cutting edge in the application of new internet technologies to the delivery of psychological services when we worked together on projects at the American Psychological Association some years ago. Many of the things she initiated as innovative and "futuristic" have now become incorporated into customary practice."
Russ Newman, Ph.D. Provost and Vice President for Academic Affairs, Alliant International University
"Marlene is incredibly tech savvy with laser-sharp understanding of how to make the best use of innovative social media in professional settings.”
Stephanie A. Shields, Ph.D., The Pennsylvania State University
"Marlene has long been a pioneer in telemental health. She has ambitiously blazed new trails for psychology in the information age, outlining the legal and ethical issues related to emergent technological solutions and working to set the standard of care as a scholar, author and presenter at the APA."
Leigh W. Jerome, Ph.D., CEO/President, The Institute for Triple Helix Innovation
"I wanted to establish a task force on 'new media,' but only if Marlene Maheu, a long-time leader in telepsychology, would agree to be its chair. She did, and the task force exceeded my highest hopes."
Ellen Cole, Ph.D., Former President, Society for the Psychology of Women, American Psychological Association
"As a consultant, Dr. Maheu is creative, engaging, insightful, funny, easy, wise, and overall a delight to work with. Her energetic participation was infectious and raised everyone's game."
Don Chartrand, CEO, Ease Interactive

